M365 Copilot and M365 Tenant administration

Job Description:

About the Role:

We are seeking an experienced M365 Copilot & Tenant Administrator who will primarily focus on the deployment, configuration, and management of M365 Copilot services. The role also involves responsibilities in Power Platform administration, SharePoint administration, Security & Compliance, and Tenant Administration. Familiarity with PowerShell scripting is required to automate administrative tasks and enhance efficiency across the Microsoft 365 environment.

Key Responsibilities: (Short)

• M365 Copilot Administration: Configure, manage, and optimize M365 Copilot services for end-users.

• Power Platform Administration: Manage the Power Platform (Power Apps, Power Automate, Power BI), ensuring smooth operations and security compliance.

• SharePoint Administration: Support SharePoint Online sites, permissions, and workflows.

• Security & Compliance: Implement security policies and manage compliance configurations.

• Tenant Administration: Manage tenant-wide settings, user roles, licenses, and policies.

• PowerShell Scripting: Automate administrative tasks using PowerShell across M365 services.

Qualifications: (Short)

• Education: bachelor’s degree in computer science, Information Technology, or a related field.

• Experience: Proven experience in data migration projects, specifically to M365 environments.

• Technical Skills: 

• Proficiency with M365 tools and services 

• Experience with M365 Copilot administration

• Strong understanding of data security and compliance requirements.

• PowerShell

• Soft Skills: 

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities.

• Ability to work independently and as part of a team.

• Preferable skills:

• M365 certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert).

• Experience with hybrid environments and complex migration scenarios.

• Familiarity with PowerShell scripting for automation.

Why Join Us:

• Innovative Environment: Work with cutting-edge technologies and be part of a forward-thinking team.

• Professional Growth: Opportunities for continuous learning and career advancement.

• Supportive Culture: A collaborative and inclusive work environment.

• Agile Work Environment: As a member of the modern workplace family, you will operate within an agile framework, structured into tribes, chapters, and squads.

Job description in details: (specially for external markets)

• M365 Copilot Administration:

• Manage, configure, and optimize the usage of M365 Copilot to enhance productivity and user experiences.

• Ensure smooth integration of Copilot with Microsoft 365 applications (Word, Excel, Teams, etc.).

• Provide end-user support and training for M365 Copilot features.

• Monitor performance and usage analytics, providing insights for improvement and adoption strategies.

• Power Platform Administration: Oversee the Power Platform (Power Apps and Power Automate) for governance, performance, and security.

• Manage and monitor Power Platform environments, ensuring high availability and performance.

• Implement best practices for app development, workflow automation, and data integration using Power Apps and Power Automate.

• Monitor and manage licenses, capacity, and resource allocation within the Power Platform.

• Ensure security and compliance by configuring DLP (Data Loss Prevention) policies and managing access controls.

• Collaborate with business users to provide support and ensure smooth operation of solutions built on Power Platform.

• Troubleshoot issues, monitor usage, and optimize performance of Power Platform solutions.

• Develop and maintain PowerShell scripts for automation and monitoring tasks within Power Platform.

• SharePoint Administration:

• Support and maintain SharePoint Online, including sites, document libraries, lists, permissions, and workflows.

• Assist in SharePoint migration, governance, and performance tuning.

• Manage SharePoint security and ensure compliance with organizational policies.

• Security & Compliance:

• Ensure adherence to Microsoft 365 Security & Compliance standards, including DLP (Data Loss Prevention), eDiscovery, and retention policies.

• Implement security policies, compliance configurations, and auditing practices.

• Collaborate with the security team to resolve incidents related to Microsoft 365 services.

• Tenant Administration:

• Manage tenant-wide settings including Microsoft 365 Groups, licenses, user roles, and permissions.

• Implement and monitor tenant policies, ensuring they align with organizational needs.

• Troubleshoot tenant issues, working with Microsoft Support as needed.

• PowerShell Scripting:

• Automate routine administrative tasks across Microsoft 365 services using PowerShell.

• Develop scripts to improve efficiency in tasks such as user provisioning, reporting, and compliance checks.

Qualification, Experience, Technical and Functional Skills

• Must have 8+ years working experience in supporting M365 technologies. 

• Knowledge of O365 technologies such as Teams, Identity management & protection, SharePoint Online SSO, Conditional Access, Retention Policies.

• Knowledge of process and technologies like Active Directory, Azure RMS, Azure AD Connect, Microsoft FastTrack

• Ensure compliance to internal standards, understand, and translate customer requirements into technical product increments.

• Establish test plans, perform tests and documents results.

• Perform basic support and debugging in test and production environment.

• Experience in implementation and support of M365 services including MS Teams, Exchange Online, SharePoint Online, OneDrive, PowerApps & Automate, Compliance & Security

• Architect and document designs using best practices with a focus on security

• Be the Subject Matter Expert for all components of M365 (MS Teams, Sharepoint Online, Onedrive, Security and Compliance, etc.)

• Good understanding and hands on experience in working with Powershell. 

• Experience in dealing with demanding customers, preferably in the financial sector.

• Experience with ITSM tools like ServiceNow, Identity Manager etc.

• Good Verbal and Written communication Skills.