Oracle Ellucian Banner Consultant

The Ellucian Banner Senior Consultant is an experienced multi-skilled professional, with hands on experience in Ellucian Banner products with good understanding of support procedures working within the ITIL framework. He/she is a good team player, who is part of a team responsible for managing the Administration/act as an Advisory to our customers.

The Banner consultant is motivated to take strong ownership on actions, to find innovative ways to improve the services’ agility and efficiency, and to continuously gain more skills.

Responsibilities

•     Implementation experience as a functional consultant in Ellucian Banner

•     Lead large change projects and implementations for a Student Records Management System and associated applications.

•     Implementation services on technical aspects of Ellucian Banner including ESM, BEP, BEIS, Ethos, SSO Manager and BDM for higher education institutions.

•     Experience with design and implementation of Ellucian products, including Banner 9, plus other Ellucian and 3rd party products such as Ethos, Experience, CRM Advise, Workflow, Envision Argos, Student Aid, ILP etc.

•     Subject matter expert in providing detailed planning information to project managers to assist in the planning of service requests, implementation steps, corrective actions, upgrade recommendations and optimization steps for Oracle and Ellucian technologies and products.

•     Analyse complex business processes and design appropriate IT solutions.

•     Provide functional expertise in the higher education sector in Ireland.

•     Lead customer-facing workshops.

•     Work with multiple customers, internal teams, and third-party suppliers.

•     Write functional and design specifications.

•     Advise on test scripts and performing application testing.

•     Design and deliver end user training.

Must have Skills and Qualifications

•     Qualification in Computer Science or a related field (Engineering, Mathematics, etc.)

•     7+ years of experience working with Ellucian Banner products.

•     Experience with a Student Records Management System essential.

•     Experience with Ellucian Banner desirable.

•     Experience with other Ellucian products.

•     Higher education sectoral experience in Ireland or the UK.

•     Strong analytical and problem-solving skills.

•     Ability to learn quickly and independently.

•     Excellent communication skills: oral and written.

•     Excellent time management, record keeping and accuracy.

•     Experienced customer facing skills within outsourced or consulting environments, demonstrating a high level of tact, diplomacy, and confidentiality

•     Ability to deliver to Service Level Agreements and Contractual commitment.

Nice to have skills

•     Understanding of Oracle databases.

•     Understanding of SQL, PL/SQL, Java.