L1 Support
Date Posted: 03-Jan-2025 | Qualification: BE/B.Tech/Graduation
| Position: | L1 Support |
| Skills Required: | Application support,java,Unix,Linux,SQL, Administration, Troubleshooting, Maintenance, Support |
| Employment Type: | Full Time |
| Location: | Mumbai |
| Job Mode: | Work from Office |
| Experience: | 4 - 8 (years) |
Job Description:
Application Administration:
• Troubleshooting at the application level
• Maintenance and Support
• Application modules management at user level
• Case management with the vendor
• Problem management with the vendor
Vulnerabilities Resolution:
• Active collaboration in the resolution of vulnerabilities
• Application queries related to vulnerabilities
• Collect evidence to comply with the global security and password policy
Reporting Management:
• KRI monthly report which includes application availability data