Kondor Treasury-Business Analyst
Date Posted: 03-Jan-2025 | Qualification: BE/B.Tech/Graduation
| Position: | Kondor Treasury-Business Analyst |
| Skills Required: | Kondor,Treasury support,Business analysis,technical issue ,System Monitoring,System Maintanance |
| Employment Type: | Full Time |
| Location: | Mumbai |
| Job Mode: | Work from Office |
| Experience: | 5 - 10 (years) |
Job Description:
Key Responsibilities:
1. Application Support:
○ Provide L1 and L2 support for the Kondor Treasury application, addressing
functional and technical issues.
○ Troubleshoot and resolve system incidents reported by end-users in a timely
manner.
○ Escalate L3-level issues to the vendor (e.g., Finastra) or internal teams,
ensuring efficient resolution.
2. System Monitoring & Maintenance:
○ Monitor application performance and system health, identifying and addressing
potential risks proactively.
○ Perform routine maintenance tasks, such as clearing logs, managing
configurations, and monitoring interfaces.
3. User Support & Training:
○ Assist treasury teams with queries related to system functionality and
processes.
○ Conduct training sessions and create user-friendly documentation, including
FAQs and quick reference guides.
4. Incident Management & Reporting:
○ Log, track, and manage incidents using ITIL-compliant tools and processes.
○ Generate periodic reports on application performance, incident resolution, and
user feedback.
5. System Enhancements & Testing:
○ Collaborate with business teams to understand enhancement requests and
document functional requirements.
○ Coordinate with technical teams and the vendor to implement and test
enhancements or patches.
6. Regulatory & Compliance Support:
○ Ensure the Kondor Treasury system complies with internal policies and
regulatory requirements.
○ Assist with audits and compliance checks, providing necessary system data and
reports
